Last Updated: December 1, 2024

1. Introduction

cryptoGPT ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered cryptocurrency advisory service.

Please read this privacy policy carefully. By accessing or using our Service, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.

Key Point: We do not sell your personal data to third parties. We use your information only to provide and improve our Service.

2. Information We Collect

We collect several types of information from and about users of our Service:

2.1 Information You Provide Directly

2.2 Information Collected Automatically

2.3 Cryptocurrency Data

We collect and process cryptocurrency market data from Binance API, including:

This data is used to provide our AI analysis service but is not linked to individual users.

3. How We Use Your Information

Service Operation

  • Provide and maintain the Service
  • Process transactions
  • Authenticate users
  • Send service notifications

Service Improvement

  • Improve AI models
  • Enhance user experience
  • Develop new features
  • Fix bugs and errors

Security & Compliance

  • Prevent fraud and abuse
  • Ensure service security
  • Comply with legal obligations
  • Enforce our terms

Communication

  • Send important updates
  • Respond to inquiries
  • Provide customer support
  • Send promotional offers (opt-in)
Purpose Legal Basis
Providing the Service Contractual necessity
Improving our Service Legitimate interest
Preventing fraud Legal obligation & legitimate interest
Marketing communications Consent (opt-in)

4. How We Share Your Information

We may share your information in the following circumstances:

4.1 Service Providers

We engage trusted third parties to assist in operating our Service:

4.2 Legal Requirements

We may disclose your information if required by law, such as to:

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Important: We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your information only for as long as necessary:

Data Type Retention Period
Account information While account is active + 1 year after deletion
Chat messages 30 days for analysis, then anonymized
Payment information As required by law (typically 7 years)
Usage data 2 years for service improvement
Marketing preferences Until consent is withdrawn

7. Your Rights

Depending on your location, you may have the following rights:

Access

Right to access your personal data

Correction

Right to correct inaccurate data

Deletion

Right to delete your data

Restriction

Right to restrict processing

To exercise these rights, contact us at privacy@cryptoGPT.com. We will respond within 30 days.

8. Cookies and Tracking

We use cookies and similar tracking technologies:

8.1 Essential Cookies

8.2 Analytics Cookies

We use Google Analytics to understand how users interact with our Service.

8.3 Managing Cookies

Most browsers allow you to control cookies through their settings. However, disabling cookies may limit your ability to use certain features of our Service.

9. Children's Privacy

Our Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. These countries may have data protection laws that are different from your country.

We ensure appropriate safeguards are in place for international transfers, including standard contractual clauses where required.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Us

If you have questions about this Privacy Policy, please contact us:

For EU/UK residents, you have the right to lodge a complaint with your local data protection authority.